What kinds of framing materials do you use?
We use high quality products such as real wood frames, metal frames and Poly frame moldings. The
glass will depend on the item being framed. We offer general clear, reflection control, conservation, and
museum glass. All mat boards are conservation core.
Can you customize frame sizes?
Yes, we have advanced cutting tools that allow us to convert long sticks to the frame size that best fits
the area our customer desires to hang or display a frame.
How do you determine price?
Pricing is based on material costs and an hourly rate for labor needed to complete the project.
Can you help with providing recommendations for how to design my frame?
Yes. During a consultation, we will walk you through the process and show you what the image could
look like on your wall.
What are your methods of payment?
We accept cash, check, credit card, Paypal and CashApp. For commercial clients, we also accept
purchase orders that have been approved by a committee or board.
Does your company perform onsite consultations?
Yes. We perform onsite consultations, after an initial store visit.
Can your company repair damaged frames?
Yes. In most cases, we can repair damaged frames.
Does your company fix broken glass and clean glass?
Yes. We can fix broken glass. We clean glass with Ammonia free cleaners.
Do you offer warranties and guarantees on your framework?
Yes. We guarantee all work, and all work is warranted up to 3 years.
What is your turnaround time?
Normal turnaround time is 5 days, depending on the material selected for the building process.
However, most projects have an estimated completion time of 48 hours. In some cases, we can offer
expedited services with a premium.